For a significant number of Britons, especially the young, the lack of fair and respectful treatment by the police can colour their outlook on the legitimacy of the police, and the justice system, to provide law and order. Experiences of contact with the police, whether through stop and search, arrest or witnessing the police control a demonstration, play a very significant role in shaping people’s attitude to the legitimacy of the police. "
In the emerging literature on problem solving courts, from drug courts, domestic violence courts and community courts, we are beginning not to see just that they work but why they work and fairness seems to be the key. Not programming, not deterrence nor severity, but with offenders, victims and communities feeling like they are being treated fairly"
It appears, then, that there is a golden thread in these swift and certain innovations. That the process by which we treat people is more important than whether they win or lose- maybe people know that sometimes they will lose in the justice system, but they are more likely to accept it if the process is fair"