Phil Bowen | Director
As Director, Phil Bowen sets and leads the work and overall strategy of the organisation. Prior to being Director, Phil spent the majority of his career in the British civil service. He worked for the Home Office and Ministry of Justice, before working at HM Treasury and Cabinet Office as a delivery adviser to the Prime Minister on criminal justice reform. During his time in the civil service, he spent 14 months on secondment to the Center for Court Innovation in New York, working at Bronx Community Solutions.
Zack Ahmed | Project Development Manager
Zack leads the work on Frontline Innovation. Previously Zack worked as both a frontline practitioner and team manager developing services for people with multiple and complex needs. Starting off in Link Worker teams supporting people across the criminal justice system, Zack then went on to co-produce a project where people with lived experience of homelessness, substance use, offending and mental health issues conducted peer research, service evaluation and advised on system change.
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Carmen D’Cruz | Research Officer
Carmen D’Cruz supports the Youth Justice Programme Manager on all research under the programme including youth diversion and youth courts. Carmen has previously worked as a Research Support Advisor at University of Edinburgh and a Research Assistant at Reading University’s School of Law. She studied Law at the University College of London and has a Bachelor of Civil Law from University of Oxford.
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Claire Ely | Innovative Practice Officer
Claire Ely’s role is supporting the Innovation Practice Manager with the implementation of the Young Adults in Court project. Claire has extensive frontline experience of the criminal justice system from her time as a probation officer, most recently as Serious Group Offending (Gangs) lead in Southwark. Claire previously worked on prisoner re-entry and housing in the voluntary sector and has a BA in Criminology from Southampton Solent University.
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Ben Estep | Head of Research
Ben Estep leads our work on youth diversion, youth courts and young adult courts. Previously he was at the New Economics Foundation researching on diversion of young people and problem-solving in courts. Prior to this he was a researcher at the Vera Institute of Justice, a New York-based research and consultancy non-profit where he worked on a variety of projects related to youth justice and child welfare.
Dawn Joseph | Office Manager
Dawn Joseph is responsible for overseeing the day-to-day financial administration and operation of the Centre including shaping the Centre’s funding base alongside managing and developing relationships. Dawn also contributes to the Centre’s research work. Prior to working at the Centre, Dawn worked in the higher education sector and was an Executive Assistant to the CEO and the Director of Young Foundation. Dawn has a BSc in Social Sciences from Birkbeck, University College London.
Arsheen Qasim | Media and Communications Manager
Arsheen Qasim shapes the Centre’s branding, develops key press and public relationships and manages all the communication channels. She graduated from the MSc Human Rights Programme at London School of Economics and Political Science in 2012 and has a Bachelor’s in Journalism from Dublin City University. She has written for national newspapers such as The Irish Times and has worked extensively in broadcast media including radio, television and film in Ireland.
Joanne Thomas | Head of Innovative Practice
Jo Thomas is in charge of our practice development work. This includes working with practitioners to understand problems they face, supporting them to develop, test and embed new or improved ways of working, and identifying and sharing lessons from the implementation of new projects. Previously, Jo developed good practice and innovation within the fields of homelessness and multiple needs at Centrepoint, Homeless Link and the Making Every Adult Matter coalition by supporting agencies to share practice and try new approaches to service delivery.
Stephen Whitehead | Head of Policy & Communications
Stephen Whitehead leads our work on court innovation including procedural fairness and problem-solving courts. He has worked closely with the Family Drug and Alcohol Court National Unit and has an interest in specialist drug courts and courts for female offender. In his previous role, he established the New Economics Foundation’s criminal justice reform programme which explored the role that diversion and specialist courts could play in the UK. He is a trained facilitator with experience in citizen engagement and education policy making.